Frequently Asked Questions – My Driver Noosa

Some bookings scheduled during late evening, overnight, early morning, public holidays, or peak festive periods may attract adjusted pricing.

Where applicable, any after-hours or festive pricing is clearly communicated at the time of booking and included in your confirmed all-inclusive fare — with no surprises.

We recommend booking as early as possible, particularly during peak travel periods, school holidays, and festive seasons.

As an owner-operated service with limited daily bookings, availability can fill quickly.

We plan departure times carefully based on your flight details, travel distance, and recommended airport arrival times.

If you’re unsure, simply provide your flight information and we’ll advise the most suitable pickup time.

Yes. MyDriverNoosa operates 24/7 by advance booking, including early morning departures and late-night arrivals.

You can request a quote by:

• Completing the enquiry form on our website

• Calling or emailing directly

Quotes are provided in advance based on your itinerary and reflect a private vehicle and chauffeur reserved exclusively for you.

All arriving flights are monitored in real time.

If your flight is delayed or arrives early, your pickup time is automatically adjusted.
If your airline rebooks you onto a different flight, simply let us know so we can update your booking.

Your chauffeur will meet you inside the terminal holding your name on a mobile device.

• Domestic arrivals: Inside the baggage claim area assigned to your flight

• International arrivals: Just outside the customs exit

Clear instructions are provided prior to arrival.

Your booking includes generous complimentary waiting time:

• 30 minutes for domestic airport arrivals

• 60 minutes for international arrivals

This allows time for delays, baggage collection, or customs clearance without stress.

If your luggage is delayed, your chauffeur will continue to wait within the included waiting period.

If delays extend significantly, additional waiting time may apply and will be communicated clearly.

All prices are fixed and all-inclusive, covering:

• Private, door-to-door transport

• Professional chauffeur service

• Meet & greet and luggage assistance

• Parking fees and tolls

• Complimentary bottled water

• Complimentary Wi-Fi and device charging

There are no hidden fees or card surcharges.

Payment timing will be confirmed at the time of booking. Full details are outlined in our Terms & Conditions.

MyDriverNoosa provides:

• Fully private transfers only

• Fixed, transparent pricing

• No ride sharing or detours

• An owner-operated, personalised service

• Professional presentation and careful scheduling

You’ll always know who your driver is and exactly what to expect.

Absolutely. Discretion and professionalism are core to our service, particularly for corporate, executive, and private travel.

We provide private transfers across:

• Noosa and the Sunshine Coast

• Sunshine Coast Airport (MCY)

• Brisbane Domestic & International Airports (BNE)

• Brisbane City and cruise terminals

• Hinterland and regional destinations by arrangement

Child and baby seats are not provided.

Guests are welcome to bring and install their own; however, we’re unable to store seats after the journey.

Brief en-route stops may be accommodated by arrangement.

Extended waiting time, detours, or off-route stops may attract an additional charge, which will be explained clearly in advance.

We recommend appropriate travel insurance to cover flight disruptions, accommodation changes, or unforeseen circumstances.

Cancellation terms vary depending on booking type and timing.

Full details are outlined in our Terms & Conditions, which are provided at the time of booking.